EXPERIENCE

GOOGLE CLOUD Apr 2021 - Nov 2024
Software Engineer
  • Service Scalability & Efficiency: Led reliability/efficiency initiatives for high-scale service (>25M QPS), cutting database usage and throttle events by 95% amid 150% traffic growth
  • Multi-layered defense system: Launched automated data validation framework that isolates risky configuration changes within 10s; Built service outage mitigation tool used by SRE/DEV to isolate poisoned configurations and/or bad actors with mitigation SLO of < 30s
  • Data Monitoring & Compliance Enforcement: Established end-to-end data integrity monitoring and automated data reconciliation; Ensured adherence to customer data access transparency, retention, and audit compliance standards
Scrum Lead
  • Agile Transformation Lead: Spearheaded Agile adoption for infrastructure team (8 engineers), customizing Scrum process and increasing team velocity over two years
  • Process Optimization: Drove efficiency by reducing weekly meeting time 75% (4 hrs to 1 hr) within one quarter
  • Team Enablement & Advocacy: Fostered cross-functional scrum team collaboration, improved team morale (+70% happiness score), and successfully advocated for Agile alignment in OKR/performance reviews
BANK OF AMERICA Aug 2019 – Mar 2021
Software Engineer
  • Code optimization: Increased task execution efficiency by transforming synchronous system to parallel processing system using Hazelcast
  • NoSQL to graph database migration: Increased querying and versioning efficiency by modeling arbitrary data trees as versioned graphs using Neo4j
  • Test-driven development refinement: Advocated and migrated the old testing framework to pytest, removed 50% of boilerplate codes, and improved all test coverage from 10% to 80%
BANK OF AMERICA Jun 4 - Aug 10, 2018
Software Engineer Intern
COLLEGE Aug 2015 - May 2019
EdTech Student Assistant & IT Help Desk
  • Instructed 10+ students in bi-weekly Adobe Suites workshops; Assisted 5+ students per week in formatting their 70+ page research papers in various citation styles
  • Provided Tier 1 technical support to faculty/staffs/students; Assisted art students in using the Art Studio Lab's professional hardware and software
HIGH SCHOOL Aug 2014 - May 2015
Executive Board (Student Government Association)
  • Core member of 7 to organize one to three school events each month, including an overnight trip for 1,000+ students/teachers
  • Planned and communicated timelines, resource allocation, and safety measurements to stakeholders (executive faculty board)
  • Led groups of 10-20 student volunteers for event preparation; identified and mitigated risks during events